2bet Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 2bet platform and its associated services. By accessing the website, registering an account, or participating in any betting activity, you are considered to have fully accepted these Terms.

2bet is an online betting and casino platform offering sports betting, live casino, slots, and a range of other games. We provide services directly in English for users in Bangladesh.

2bet reserves the right to change these Terms at any time. If a user continues to access the platform after updated Terms are published, that will be treated as acceptance of the new Terms.

Users must be at least 21 years old to use any service on 2bet. This age requirement is strictly enforced and no exceptions are accepted. This platform is strictly prohibited for minors.

The following conditions must be met to be eligible to open an account:

• You must be 21 years of age or older.
• You must register using your own name and accurate personal information.
• More than one account may not be opened in the same person's name.
• You must confirm that you are participating on the platform voluntarily and of your own free will.

If a user opens an account using a false age or false identity, their account will be closed at any time and the associated balance may be forfeited.

To open an account on 2bet, the user must provide accurate and complete information. The registration process requires your name, mobile number, and other necessary details.

3.1 Account Security

Each user is responsible for keeping their account password and login details secure. Never share your password with any third party. If you suspect unauthorised access to your account, notify the 2bet support team immediately.

3.2 Identity Verification (KYC)

2bet may at any time request verification of a user's identity, age, or payment information. 2bet reserves the right to suspend withdrawals until the verification process is complete. Refusing to provide the required information may result in the account being temporarily or permanently closed.

3.3 One Person, One Account

A user may hold only one account. Running multiple accounts using the same device, IP address, or payment method will be treated as duplicate accounts, which is a breach of these Terms.

Transactions on 2bet must be made using the designated payment methods. Currently, bKash, Nagad, Rocket, and Upay are supported for both deposits and withdrawals.

• Minimum deposit: ৳100 (per method).
• Minimum withdrawal: ৳500.
• Withdrawal processing typically takes between 15 minutes and 2 hours.
• Transactions must be made from a mobile banking account registered in the user's own name.
• Transactions using a third party's payment account are not permitted.

2bet may request additional information for deposits or withdrawals, particularly for large transactions. Failure to provide the required information may delay the transaction.

2bet offers a welcome bonus for new users and various promotional offers for existing users. Each bonus and promotion has its own terms and conditions, which should be read carefully before accepting.

5.1 Welcome Bonus

A 100% bonus is available on the first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will add a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw the bonus amount, the bonus must be wagered 25 times — meaning a ৳1,000 bonus requires total wagering of ৳25,000.

5.2 General Bonus Terms

• Bonuses may only be used for betting or playing games.
• Winnings earned from a bonus cannot be withdrawn until the required wagering is completed.
• If a deposit refund is requested after a bonus has been accepted, the bonus will be considered void.
• Attempting to claim bonuses using multiple accounts or duplicate identities is a breach of these Terms and may result in the user's account being closed.
• 2bet reserves the right to change or withdraw any bonus offer at any time.

Specific rules must be followed when participating in sports betting, casino games, and other sections on 2bet.

6.1 Bet Acceptance

2bet reserves the right to accept or refuse any bet. If a bet has been placed due to a technical error, it will be cancelled and the relevant amount will be returned to the user's account.

6.2 Result Determination

Official results are used for sports bets. If a match or event is cancelled, the associated bet will be treated as void and the stake will be returned. 2bet is not responsible for disconnection during live betting.

6.3 Odds Changes

Odds may change at any time before a bet is confirmed. Once a bet is confirmed, it stands at the odds that were set at that time.

6.4 Maximum Winnings Limit

2bet sets the maximum amount that can be won from a single bet or a single game session, and this limit may change. Any amount beyond this limit will be automatically deducted.

The following activities are strictly prohibited on the 2bet platform. They will be considered a breach of these Terms and may result in account closure or balance forfeiture:

• Strategic low-risk betting to meet bonus conditions (bonus abuse).
• Using multiple accounts to take advantage of bonuses or promotions.
• Using another user's identity or information.
• Deliberately exploiting any technical fault or bug on the platform.
• Placing bets or playing games using automated bots or third-party software.
• Using the platform for money laundering or suspicious financial activity.
• Colluding with other users to influence betting outcomes.

If involvement in any of the above activities is proven, 2bet reserves the right to take action without prior notice.

2bet may temporarily or permanently close an account in the following circumstances:

• If any clause of these Terms is breached.
• If false information is provided during identity verification.
• If evidence of involvement in prohibited activities is found.
• After a prolonged period of inactivity (the specific inactivity period is determined by 2bet).
• At the user's own request.

If a user wishes to close their account, they must contact the 2bet support team. Any balance remaining in the account at the time of closure will be returned via the designated payment method; however, in cases of closure due to a breach of Terms, the balance may be forfeited.

2bet treats the protection of users' personal information as a top priority. Details of how we collect, store, and use personal information can be found in our Privacy Policy.

User information is never sold to third parties. However, information may be shared with relevant authorities when required by law or for security investigations.

All data is secured through SSL encryption and stored safely on our servers.

2bet is committed to responsible gaming. We believe that gambling is a form of entertainment — not a source of income. Every user is encouraged to play within their own means.

Users can set their own deposit limits, session time limits, and use self-exclusion options. Once these limits are set, they will not be changed immediately even at the user's request — a specific waiting period applies. More information on this is available on our Responsible Gaming page.

If you feel that gambling is having a negative impact on your life, please contact our support team — we are ready to help.

• Set a deposit limit for yourself.
• Keep track of your session time limits.
• Use the self-exclusion option if needed.
• Do not allow anyone under 21 years of age to use the platform.

The 2bet service is provided on an "as is" basis. 2bet will not be liable for any loss caused by technical issues, server outages, or internet connection problems.

2bet will not be directly liable for any issues arising from third-party game software or payment gateways. In such cases, the user must contact the relevant provider directly.

In the event of any dispute, 2bet's decision will be considered final. However, users always have the option to appeal through the support team.

2bet reserves the right to change, amend, or add new clauses to any part of these Terms at any time. Updated Terms will be published on this page and will take effect from the date of publication.

For significant changes, users may be notified via their registered contact details. Continued use of the platform after changes have been made will be treated as consent to the new Terms.

If you have any questions about these Terms or would like more information, read our FAQ page or contact the support team.

If you have any questions, complaints, or feedback about these Terms, please get in touch with us. The 2bet support team is available seven days a week, twenty-four hours a day in both Bengali and English.

• Live Chat: directly from any page on the website.
• Email: [email protected]

To learn more about 2bet, visit our About Us page, where the platform's goals and operations are discussed.